Terms of service

Last updated: 28/11/2025

 

1. Overview

This website is operated by 4ThoseWhoFeel, owned and managed by an individual based in France. Throughout the site, the terms “we”, “us”, and “our” refer to 4ThoseWhoFeel.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.


2. Contact Information

Brand: 4ThoseWhoFeel
Email: 4thosewhofeel@gmail.com
Address: Rue des Bains 13, 1205 Geneva, Switzerland

This contact information should be used for all legal, customer service, and return inquiries.


3. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.


4. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted.

You agree not to reproduce, copy, sell, or exploit any portion of the Service or products without written permission from us.


5. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current.
Information may be provided for general guidance only.


6. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.


7. Products or Services

Some products may be available exclusively online. These products may have limited quantities.
We reserve the right to limit sales to any geographic region or jurisdiction.

Colors and product visuals may vary slightly depending on screen display.


8. Order Processing & Shipping

Shipping Regions

We operate and ship from France to the following regions:

  • Europe (France, Belgium, Italy, Spain, Germany, Switzerland)

  • United Kingdom

  • United States

  • Canada

Processing Time

Orders are processed and shipped within 3 to 6 business days in Europe,
up to 8 days for the UK,
and up to 14 days for the USA and Canada.

Delivery Times

Delivery estimates depend on the carrier and customer location.
Delays caused by customs, strikes, weather, or carrier issues are not our responsibility.

Import Duties & Taxes

International customers (including Switzerland, UK, US, and Canada) are responsible for any customs duties, VAT, or import taxes.


9. Accuracy of Billing and Account Information

We may refuse any order for any reason.
You agree to provide current and accurate purchase information for all orders made on our site.


10. Optional Tools & Third-Party Services

We may provide access to third-party tools or links.
We are not liable for any issues arising from third-party services.


11. Returns & Refunds

Return Policy (Option A – Flexible Policy)

We accept returns within 14 days of delivery for unused, unworn, and undamaged items.
The item must be returned in original condition and packaging.

Refund Processing

Refunds are issued within 1 to 3 business days after we receive and inspect the returned item.

Refunds are made using the same original method of payment only.

Non-Returnable Items

  • Items marked as final sale

  • Gift cards

  • Damaged or worn items

  • Items returned without original packaging

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was defective or incorrectly shipped.


12. Shipping Returns

To return your product, please contact us at:
📩 4thosewhofeel@gmail.com
We will provide return instructions based on your country.


13. Errors, Inaccuracies & Omissions

Occasionally there may be typographical or pricing errors.
We reserve the right to correct these at any time.


14. Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful purposes

  • violating any laws

  • infringing upon intellectual property rights

  • spreading malware

  • collecting personal information

  • or interfering with the security of the Service


15. Intellectual Property

All content on this site — including logos, designs, text, graphics, images, and brand assets (including the 4TWF. logo and the rose symbol) — is the exclusive property of 4ThoseWhoFeel.
No content may be copied or reused without written permission.


16. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Service will be uninterrupted or error-free.
We are not liable for any damages arising from the use of our products or services.


17. Indemnification

You agree to indemnify 4ThoseWhoFeel against any claims or demands arising from your breach of these Terms.


18. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid.


19. Termination

These Terms remain in effect unless terminated by either party.
We may terminate accounts or access for violations of the Terms.


20. Entire Agreement

These Terms of Service constitute the full agreement between you and 4ThoseWhoFeel.


21. Governing Law

These Terms are governed by the laws of France, as the business operates from France.


22. Contact Information

Questions about the Terms of Service should be sent to:
📩 4thosewhofeel@gmail.com