Shipping policy

We ship from France to the following regions:

• Europe (France, Belgium, Italy, Spain, Germany, Switzerland)

• United Kingdom

• United States

• Canada

Order Processing Time

Orders are processed and dispatched within:

• 3 to 6 business days for Europe

• Up to 8 days for the UK

• Up to 14 days for the USA and Canada

Processing times may be extended during peak seasons, promotions, or holidays.

Shipping Times

Delivery times vary by destination and carrier.
We cannot be held responsible for carrier delays, customs processing times, or external disruptions (weather, strikes, etc.).

Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes.
These charges are the buyer’s responsibility.

Incorrect Address

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Missing or Lost Parcels

If your package is delayed or lost, please contact us and we will assist in opening an investigation with the carrier.